سياسة الاستبدال والاسترجاع

Return and Exchange Policy: 1. Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange or return the product provided to him by the store within five days from the date of receiving the product, and he has no right to exchange or return it after the five days have passed. 2. To exchange or return the product, the product must be in good condition, and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before exchanging or returning it to ensure its safety. The consumer bears the cost of shipping if he wants to exchange or return the product. It is also a condition that the product accessories (such as tissues, boxes, stickers, etc.) are not damaged or missing, and they must be returned in their original condition. The consumer does not have the right to exchange or return the product in the following cases: If a defect appears in the product due to poor handling by the consumer. If the five days from the date of receipt have passed.